NEW PATIENTS:
 
NEWSLETTERS:
 
PRACTICE LEAFLETS:

WHAT IS THE ROLE OF THE PATIENT PARTICIPATION GROUP?
The patient participation group consists of patients who wish to be involved in the local practice whilst taking an active role in developing local health services.

The purpose of the group is to facilitate patients and the practice staff working together to share ideas to help improve the services offered at the practice in addition to sourcing out any local community services that would help enhance aspects of the patient's lives.

The group will also have the responsibility of helping patients to take more responsibility for their own health, the group also offers an avenue for patients to have a say in how services are are planned, developed and evaluated to foster a good working relationship with the practice staff and GP's.

WHAT DOES A PATIENT PARTICIPATION GROUP DO?

  • Help improve on the experience of attending the surgery
  • Help the practice decide on overall service priorities
  • Helps bring the attention of practice staff, the practice perspective of the level and standard of the services provided
  • Acts as a channel is communicating to patients;
    • How changes in the NHS will affect service provision
    • Information on the help available, support groups and networks
  • Helps patients understand more about the medical conditions/problems
  • Helps improve patients overall experience of the practice
 

To find out what was discussed at our PRG meetings select the report from the list below and click on "Go"

 

 

 

 

 

 

WHO ARE THE MEMBERS OF THE PATIENT PARTICIPATION GROUP?
The group will will consist of;

  • Chair Person
  • Secretary
  • Treasurer (if fundraising is involved)
  • Carer (s)
  • Group members (patients from across the surgery representing the practice population)
  • GP
  • Practice Manager
  • Nurse

WHAT THE PATIENT PARTICIPATION GROUP IS NOT ABOUT
The group will not deal with personal medical issues of individual patient complaints as there is already an existing procedure to handle such matters.

WHAT CAN ALL PATIENTS DO TO HELP THE PATIENT PARTICIPATION GROUP?
The patient participation group's effectiveness is engineering the mutual working together of both patients and the practice staff to achieve a common goal in the provision of the best possible service.

To achieve this end will require patients communicating with the group and practice staff as a whole.

 

PATIENT PARTICIPATION GROUP MEETING
Our last PPG meeting took place on Friday 24th May 2019 between 6PM and 7.30PM at the Langthorne Medical Centre.

Feedback from the PPG meeting can be downloaded from the links below;

If any patients would like to join our PPG, please visit our PPG page for more information or ask one of our receptionists for more information, you can also;

If you are happy for us to contact you occasionally by email, please click the link below to open the sign-up form and complete all the fields to also register with our patient participation group.

Complete the Online Patient Participation Group Sign-up Form

 

YOUR VIEWS MATTER!!
Please leave your views either by;

We will be in touch shorlty, after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance.

Alternatively, add your views and comments please visit our page on;

For more information contact Debra Garey on 020 8539 2858

Everyone working for the NHS has a legal duty to keep information about you confidential.

We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly.

Please read our GDPR Privacy Policy carefully, as it contains important information about how we use the personal and healthcare information we collect on your behalf.

Website statement updated on Wednesday 3rd July 2019, next review date on Friday 3rd July 2020

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L.L. Medical Care Ltd (Agarwal And Agrawal Practice), Langthorne Health Centre, 13 Langthorne Road, Leytonstone, London, E11 4HX